Terms & Refund Policy

Refund Policy

At Jewel Joint, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 14-day refund policy from the date of delivery.

Eligibility for Refund

• Item must be returned within 14 days of delivery.
• Item must be unused, unworn, and in its original packaging.
• Proof of purchase (order number or receipt) is required.

Non-Refundable Items

• Items that have been used, damaged, or altered.
• Items without original packaging.
• Sale or discounted items (unless defective).

How to Request a Refund

To initiate a refund, please contact us at jeweljoints@gmail.com with your order number and reason for return. Our team will respond within 2–3 business days.

Terms of Service

General

By accessing and using the Jewel Joint website, you agree to be bound by these terms and conditions. We reserve the right to update these terms at any time without prior notice.

Products

We make every effort to display product images and descriptions as accurately as possible. However, slight variations in color or design may occur due to screen settings or manufacturing differences.

Orders & Payments

All orders are subject to availability. We reserve the right to cancel any order at our discretion. Payment must be completed before an order is processed and shipped.

Shipping

Delivery times may vary depending on your location. Jewel Joint is not responsible for delays caused by courier services or customs clearance.

Privacy

Your personal information is kept secure and will never be shared with third parties without your consent. Please refer to our Privacy Policy for more details.

Help & Support

For any questions, concerns, or support, please reach out to us at:

Email: jeweljoints@gmail.com

We aim to respond to all inquiries within 2–3 business days.